The Harm of Prior Authorization: A Guide to Communication to Patients, Employers, Legislators & Regulators
Chiropractic Future’s Reimbursement Workgroup, which includes MAC Executive Director Kristine Dowell, has created a Prior Authorization Communication Toolkit to help providers like you clearly and confidently explain how prior authorization policies are harming patients, delaying recovery, and interfering with effective care. The Toolkit is organized by audience, including:
- Patients
- Employers / HR Representatives
- Legislators (State-Level)
- Regulatory Staff / Policy Experts
Each section includes a 30-second script, a 3-minute guide, and 30-minute educational content with talking points, analogies, and FAQs. It also includes supporting evidence and citations.
The Toolkit is designed to assist practitioners in preparing for conversations, dispelling common myths, and empowering others to advocate for change. Chiropractic Future has generously made the Toolkit available to every chiropractor for use.

