Do You Submit Paper Claims to BCN Commercial and BCN Advantage? News You Need to Know!
Paper Claim Submission Addresses for Blue Cross Network Commercial and BCN Advantage Have Changed
Blue Cross recently announced that their paper claim submission addresses for BCN Commercial and BCN Advantage have changed, effective immediately. If you submit paper claims to either of these payors, please update these addresses and your processes to ensure proper submission and avoid delays and/or denials.
Beginning October 1st, Blue Cross will no longer be able to receive paper claims at the current addresses.
For more information, including these new addresses, click here.
Blue Cross Tips on Resolving Claims Without a Provider Level 1 Appeal
See the July 2026 Edition of The Record for More Information
The July edition of the BCBSM Record includes an article with tips on claims resolutions without having to go through a provider level 1 appeal. Level 1 appeals are for decisions about:
- Patient eligibility
- Benefits
- Copays and deductibles
- Claims
The article includes steps to take before submitting a Level 1 appeal, including checking Availity, calling Provider Inquiry, checking the Provider Manual, and more.
Additional Information
- Time savings tips: Provider Level 1 Appeals for Blue Cross commercial claims
- Blue Cross Commercial Provider Manual (how to access), chapter on “Appeals and Problem Resolution”
