Spring 2023 Convention // Speakers
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The following State of Michigan-required courses are available at Spring 2023: One hour in ethics, one hour in sexual boundaries, one hour in pain and symptom management, two hours in the performance and ordering of tests, and two hours in physical measures. See course descriptions for the number of CEs available and which classes apply for each required course.
Be Advised: The State of Michigan’s Board of Chiropractic Administrative Rules state: “Credit for a continuing education program or activity that is identical to or substantially identical to a program or activity for which the licensee has already earned credit during the license cycle shall not be granted.” Be aware of this Rule, especially if you have already taken the ethics and boundaries course through the MAC during your two-year licensure cycle. If you are not sure whether you have taken these credits through the MAC, contact us at (517) 367-2225 or info@chiromi.com and we can assist you.
CA Advancement Program (CAAP)
The MAC's Chiropractic Assistant Advancement Program (CAAP) is a valuable resource for Chiropractic Assistants (CAs) working in our member offices. The purpose of the CAAP is to provide CAs with education, up-to-date information, and office support - all specifically tailored for the modern chiropractic clinic!
Speaker Notes!
This is a list of all the notes provided by the speaker. Contact the MAC if you are searching for speaker notes NOT on this list.
- Baldino - Autonomics
- Alden - BCBSM
- Alden - New Auto 2023
- Alden - Medicare Part B
- Carberry - Stop the Bleeding
- DiMartino - Patient Journey
- Cost & Greenstein - Emerging Tech
- The Subject of Sexual Health
- Hudson - Patient Misconduct
- Hudson - Using Technology to Improve Patient Outcomes
- Howard - Headaches
- Batanjski - Nuts and Bolts
- Tohtz - Vaccines
- Gair - Lasering Through the Lifespan
- Cowan - Insurance Portals
- Davidson - CA FAQ's
Dr. Cindy Howard, Dr. Jay Greenstein, Dr. Joe Baldino, Dr. Kristine Tohtz, and Ms. Kristi Hudson
Ethical Practices and Communicating Effectively: The Subject of Sexual Health
Friday, April 28: 4-7p
Topics around sexual health start from birth through old age and are sometimes difficult and uncomfortable to discuss. This lends itself to accidental error and moral and ethical boundaries being inadvertently crossed. The aim of this distinguished panel of speakers is to take the stigma out of the challenge in talking about sensitive issues. This lecture is designed to open your mind and help you better communicate and understand the clinical importance in addressing with your patients the surrounding topics under the huge sexual health umbrella. Knowing how to broach this subject ethically and appropriately is important. This lecture will discuss orientation, abuse, pleasure, fertility, growth, side effects, and sexual practices that are extremely healthy in our relationships and what effect this has on the body. As a general practitioner, these subjects affect your entire patient population. Navigating them correctly can keep you in compliance and really help your patients. Our speakers will empower you so the profession can continue to help guide and communicate with their patients about sometimes challenging, difficult, and even funny situations. Attendees will be more comfortable discussing these topics without violating boundaries. They will gain understanding of their role in treating and knowing when to properly refer to subject matters outside their expertise and will gain a better understanding of correct ethical communication in topics relating to sexual health.
3 CEs possible. Ethics. Sexual Boundaries.
Sponsored by Protocol For Life Balance, CHUSA, and Kaizenovate.
Dr. Cindy M. Howard is a Board-Certified Chiropractic Internist and Nutritionist in private practice and the owner of Innovative Health & Wellness Center in Orland Park, Illinois. She is also licensed in the state of Florida. She owns DC consulting, assisting private practices in improving their communication skills and patient adherence while building a better functional medicine and nutritional practice. For the last 12 years, she has served as the Illinois delegate for the ACA. She was the ACA recipient of the Flynn/Lynch award in 2015 for outstanding service. She is a past president of the ACA Council on Diagnosis and Internal Disorders and currently serves as the Vice President of the College of Pharmacology and Toxicology. She also serves on the medical advisory board for Fullscript, the Functional Medicine University, and is the chief medical officer for Inguardia Health. Dr. Howard is an associate editor of The Original Internist and a regular contributor for the Illinois Chiropractic Society online newsletter. In 2020, Dr. Howard was awarded the Chiropractor of the Year from the ICA. She speaks nationally, presenting on topics including Pre- and Post-Concussion Nutrition, Headaches, Sexual Health, Male and Female Pelvic Disorders, GI Disorders, Nutritional Blood Analysis Interpretation, and Genetics. Her first book, “Positively Altered,” is due out in September of 2023.
Dr. Jay S. Greenstein is a Maryland native who received his Doctor of Chiropractic degree from National and earned his postgraduate degree in Sports Chiropractic at Logan. In addition to maintaining his private practice, he is the founder and CEO of Kaizenovate® Advisors, a leading-edge firm that helps doctors and a wide variety of companies to improve their organizational performance. Kaizenovate® Advisors coach businesses on Six Sigma, leadership, and the Entrepreneurial Operating System® (EOS). He is also the founder and CEO of Kaizenovate Tech, a mobile app development platform dedicated to improving clinical outcomes and financial performance in healthcare practices. Dr. Greenstein serves on the Leadership Committee of the Chiropractic Future Strategic Plan and as Chair of the Plan’s ChiroTech Consortium. The purpose of the Consortium is to determine and track utilization metrics and empower the profession with reliable data, which supports decisions and messaging moving forward. He has served as the past Insurance Chairman and Public Relations Chairman for the Unified VCA and past Insurance Chairman for the Maryland Chiropractic Association. Since 2010, he has served on the Council on Chiropractic Guidelines and Practice Parameters as the Vice Chairman, and in 2016 was elected Chairman. He also represents CCGPP on the Chiropractic Summit, where he is Chairman of the Government Relations Committee. The GR committee works on policy issues to ensure chiropractic access with healthcare reform taking place at the state and national level. Dr. Greenstein’s clinical philosophy is to utilize evidence-based treatment plans founded on science, and care for patients compassionately utilizing a variety of Chiropractic, Physical Therapy and rehabilitative techniques which will eliminate symptoms and improve overall function of the human body. Dr. Greenstein also believes strongly in patient education and empowering patients to improve the quality of their lives, because patients who know more about their conditions stay healthier.
Dr. Joe Baldino, DC, is a Functional Neurological Rehabilitation Specialist who uses modern neuroscience principles to govern brain-based patient care. A Fellow of the International Association of Functional Neurology & Rehabilitation, he has extensive training in neurology. His specialties include Functional Neurology, rehabilitative neurology, functional blood nutrition, and vestibular rehabilitation. His credentials include Bachelor of Science degrees in Molecular Biology, Biology, and Human Biology, 1600+ hours in post-graduate studies in clinical rehabilitative neurology, vestibular, concussion, and TBI rehabilitation. He combines his 15 years of clinical experience with hundreds of hours observing grand rounds under the guidance of Dr. Ted Carrick. Dr. Baldino has been able to combine his degrees, knowledge, and compassion to create a system of hope, health, and healing. The methodology he employs to help people is unparalleled in knowledge, passion, and excitement.
Dr. Kristine Tohtz is a graduate of National who also holds a Diplomate in Acupuncture from the ACA. After attending two supervised medical internships in China, she obtained her Master of Science in Acupuncture (MsAc) through National in 2014. She has completed an advanced certification in Pregnancy and Pediatric care through the International Chiropractic Pediatric Association and is a trained post-partum doula. She also successfully completed training to become a practitioner in the McKenzie Method of Mechanical Diagnosis and Therapy. She teaches continuing education to healthcare practitioners of all types on the topics of acupuncture, dry needling, pregnancy, nutrition, and pediatric care. She has also earned a certification through the prestigious Institute for Functional Medicine (IFM). She has served the ACA Acupuncture Council in all positions over 10 years and is presently helping the ACA Pediatric Council coordinate their Diplomate program. She has been a clinician for more than 20 years and is the owner and lead clinician at Serenity Family Wellness, a managing partner at Fusion Care, LLC and is the Acupuncture Clinician though the Veteran Administration at Post St. Lucie, Florida.
Kristi Hudson is a Certified Professional Compliance Officer who serves as Vice President of Business Relations for ChiroHealthUSA. She is from central Mississippi, where she also began her journey into the chiropractic profession. In 2010, Kristi began working as the personal assistant to Dr. Ray Foxworth, President and founder of ChiroHealthUSA. She very quickly learned her passion for chiropractic. With her constant desire to learn more and to contribute, she developed what is now one of the largest webinar series within the profession. In 2016, Kristi took on the additional role of administrator of the ChiroHealthUSA Foxworth Family Scholarship. The scholarship awards one chiropractic student $10,000 for tuition, $5,000 cash, and a $10,000 donation to their school. Kristi has presented for several chiropractic state associations, ChiroCode, ChiroHealthUSA, ChiroTouch Software, and more. She has also written several articles on the topics of billing, collections, staff training, and compliance.
Dr. Kirk Gair
Lasering Through the Lifespan: Turnkey and Advanced Laser Protocols for Each Phase of Life and its Common Conditions
Friday, April 28: 4-7p; Saturday, April 29: 8a-12p
From childhood through adolescence, into adulthood and the “golden years,” there are different conditions that affect us at each stage and different needs and wants regarding health goals. The speaker for this course will give attendees a blueprint for each phase of the Laser Lifespan, whether your practice focus is with kids, athletes, workers, retirees, or auto and work injuries. Laser techniques for common conditions of each phase will be demonstrated, and research to support those methods will be explained. Best of all, there will be a hands-on workshop to maximize attendees’ skills. Techniques will range from simple point-and-shoot protocols to more advanced neuro-recalibration protocols. Attendees will learn that lasers are not “experimental and new”, but supported by decades of research for multiple conditions, the difference between high- and low-power lasers and the limitations and benefits of each, step-by-step, hands-on laser techniques to quickly and easily recalibrate the nervous system to create an instant change in function, and more.
7 CEs possible. Physical Measures. Pain and Symptom Management.
Sponsored by Erchonia.
A graduate of Southern California University of Health Sciences, Kirk Gair, DC, has been in private practice since 1999 and began using Erchonia cold lasers in 2004. During that time, he has worked with athletes at all levels, including Super Bowl Champions, MLB champions, High School wrestling National and State champions, college and high school football, baseball, and track champions and record holders, and with the Dodgers/Angels Fantasy Camp. Due to the results he gets with his laser protocols, he has a wait list, 100% referral practice. In addition to treating top level athletes, he has also completed additional training in functional medicine and functional neurology under the guidance of internationally acclaimed Dr. Datis Kharrazian, and has patients come from all over the US for help. He has had research on laser therapy published in journals and been the principal investigator in clinical trials on a new type of laser, leading to FDA clearance for the device. He lectures 30-40 times per year and is a highly sought after guest on health podcasts and summits.
Dr. Cindy Howard
Headaches, Headaches, Migraines and Headaches
Saturday, April 29: 8-10a
Sinus, tension, migraines, and cluster are the four main classifications of headaches. While musculoskeletal and biomechanical causes may be found, so may hormonal, nutritional, and environmental causes. Searching to get to the root cause can be life changing. Knowing how to find root causes through appropriate history taking, laboratory testing and examination will help the astute practitioner be more successful in the treatment of headaches. Topics include an introduction of the four classifications of headache, nutritional components of headaches, environmental causes, hormonal components, appropriate lab work and treatment protocols, and herbal/nutritional/homeopathic remedies for headaches. Attendees will understand the role that nutrients play in managing headaches and how to test and prescribe appropriately for resolution of symptoms, understand the role of estrogen, progesterone, and DHEA in the management of headaches, and be able to assess and discover the environmental elements that may contribute to the onset of chronic headaches. Don’t miss this informative presentation!
2 CEs possible. Performance and Ordering of Tests OR Pain and Symptom Management
Sponsored by Protocol For Life Balance.
Dr. Cindy M. Howard is a Board-Certified Chiropractic Internist and Nutritionist in private practice and the owner of Innovative Health & Wellness Center in Orland Park, Illinois. She is also licensed in the state of Florida. She owns DC consulting, assisting private practices to improve their communication skills and improving patient adherence while building a better functional medicine and nutritional practice. For the last 12 years, she has served as the Illinois delegate for the ACA. She was the ACA recipient of the Flynn/Lynch award in 2015 for outstanding service. She is a past president of the ACA Council on Diagnosis and Internal Disorders and currently serves as the Vice President of the College of Pharmacology and Toxicology. She also serves on the medical advisory board for Fullscript, the Functional Medicine University, and is the chief medical officer for Inguardia Health. Dr. Howard is an associate editor of The Original Internist and a regular contributor for the Illinois Chiropractic Society online newsletter. In 2020, Dr. Howard was awarded the Chiropractor of the Year from the ICA. She speaks nationally, presenting on topics including Pre- and Post-Concussion Nutrition, Headaches, Sexual Health, Male and Female Pelvic Disorders, GI Disorders, Nutritional Blood Analysis Interpretation, and Genetics. Her first book, Positively Altered, is due out in September of 2023.
Dr. Eric DiMartino
Mastering the Four Stages of the Patient Journey
Saturday, April 29: 8a-12p; 2-6p
In this informative presentation, Dr. Eric DiMartino will take attendees through the process of mastering the four stages of the patient journey, from the beginning “seeker” stage, when a patient wants to learn more about chiropractic, through the subsequent “believer,” “understander,” and “ambassador” stages, leading to optimal clinical results. He will focus on the importance of the doctor-patient relationship, proper patient education, and implementing specific systems and processes to create predictable and successful results in each of the four stages.
8 CEs possible.
Sponsored by The Remarkable Practice.
A graduate of Palmer, Dr. Eric DiMartino currently serves on the MAC Board of Directors representing District 2. He served six years on the Executive Committee, as Chairman of the Board (2021-2022), President (2019-2020), and Director of Internal Affairs (2015-2016). The seventh President of the MAC, his tenure was marked by the passage and signing into law of bipartisan legislation designed to level the playing field for chiropractic patients in Michigan’s auto no-fault statute, the agreement with Priority Health to “carve out” E/M coding from their per diem, and the development and implementation of ChiroLab, the chiropractic exhibit as part of the “Insides Out” health care gallery at the Mid-Michigan Children’s Museum in Saginaw. The MAC Chiropractor of the Year for 2017, given “in appreciation for valuable leadership, service, and dedication above and beyond the call of duty to the chiropractic profession,” Dr. DiMartino was also the recipient of the 2015 Visionary Award “in appreciation for exceptional service and dedication to the future of the chiropractic profession.” That award was given largely for his efforts on the PR Committee, which he has served on since the inception of the MAC in 2007. He was also named the MAC’s “Rising Star” for 2008 and given the Exemplary Service Award in 2022.
Dr. Jay Greenstein and Mr. Brad Cost
Understanding Emerging Tech to Drive Improved Outcomes, Patient Education, and Social Determinants of Health
Saturday, April 29: 10a-12p
Chiropractors deal with many daily challenges outside of actually treating the patient: business methodologies, data privacy and security, understanding emerging tech to drive improved outcomes, educating patients, and social determinants of health. This course is designed to address these issues, bringing awareness to the ethical standards that drive better results for patients and providers alike. Topics of discussion include: Driving ethics through clinical care plan adherence; implementing ethical approaches to protecting your data, patients, and practice through data security measures; understanding emerging technology (Big data, artificial intelligence and machine learning); knowing and ethically acting on your data; and, understanding social determinants of health in the patient journey.
2 CEs possible.
Sponsored by Infinedi.
Dr. Jay S. Greenstein is a Maryland native who received his Doctor of Chiropractic degree from National and earned his postgraduate degree in Sports Chiropractic at Logan. In addition to maintaining his private practice, he is the founder and CEO of Kaizenovate® Advisors, a leading-edge firm that helps doctors and a wide variety of companies to improve their organizational performance. Kaizenovate® Advisors coach businesses on Six Sigma, leadership, and the Entrepreneurial Operating System® (EOS). He is also the founder and CEO of Kaizenovate Tech, a mobile app development platform dedicated to improving clinical outcomes and financial performance in healthcare practices. Dr. Greenstein serves on the Leadership Committee of the Chiropractic Future Strategic Plan and as Chair of the Plan’s ChiroTech Consortium. The purpose of the Consortium is to determine and track utilization metrics and empower the profession with reliable data, which supports decisions and messaging moving forward. He has served as the past Insurance Chairman and Public Relations Chairman for the Unified VCA and past Insurance Chairman for the Maryland Chiropractic Association. Since 2010, he has served on the Council on Chiropractic Guidelines and Practice Parameters as the Vice Chairman, and in 2016 was elected Chairman. He also represents CCGPP on the Chiropractic Summit, where he is Chairman of the Government Relations Committee. The GR committee works on policy issues to ensure chiropractic access with healthcare reform taking place at the state and national level. Dr. Greenstein’s clinical philosophy is to utilize evidence-based treatment plans founded on science, and care for patients compassionately utilizing a variety of Chiropractic, Physical Therapy and rehabilitative techniques which will eliminate symptoms and improve overall function of the human body. Dr. Greenstein also believes strongly in patient education and empowering patients to improve the quality of their lives, because patients who know more about their conditions stay healthier.
Brad Cost is CEO of Infinedi, a national claims clearinghouse that serves more than 17,000 providers in 50 states and processes over 5 million transactions each month. Infinedi’s analytical company provides utilization management tools and analysis for the chiropractic industry and is the primary data partner for the MAC, and many other state and national associations, including the ACA and AMA. He is a highly knowledgeable and a nationally sought-after resource within the healthcare and data analytics industry. His primary focus is on the development of cutting edge electronic data technology as it relates to the big data analysis of the medical and healthcare industries. Prior to his role at Infinedi, he was the senior systems engineer at Oklahoma State University, his alma mater. He currently sits on the board of governors for OSU and the associate’s board for the OSU Spears School of Business. He is active in training and educating providers about big data analytics on a national level.
Dr. Kristine Tohtz
Pediatric Identification Of and Immune Support for Childhood Illnesses
Saturday, April 29: 2-4p
Chiropractic Physicians need to be prepared to diagnose any patient who walks through their door, and children are no exception. The purpose of this course is to identify common childhood illnesses, make referrals as needed, and support our youngest and most vulnerable patients with chiropractic manipulative therapy, manual therapies such as lymphatic drainage massage and myofascial decompression, and supplementation. Topics of discussion include the adaptive and innate immune system and how they work to fight infection, TH1 and TH2 balance and herbal therapies that support both arms of the immune system, the traditional and delayed vaccination schedule, how to identify adverse vaccine reactions and how to report them, and differences in presentation and treatment between in RSV, Croup, 5th Disease, Measles, Mumps, Rubella, Roseola, and Chicken Pox.
2 CEs possible. Physical Measures OR Pain and Symptom Management.
Dr. Kristine Tohtz is a graduate of National who also holds a Diplomate in Acupuncture from the ACA. After attending two supervised medical internships in China, she obtained her Master of Science in Acupuncture (MsAc) through National in 2014. She has completed an advanced certification in Pregnancy and Pediatric care through the International Chiropractic Pediatric Association and is a trained post-partum doula. She also successfully completed training to become a practitioner in the McKenzie Method of Mechanical Diagnosis and Therapy. She teaches continuing education to healthcare practitioners of all types on the topics of acupuncture, dry needling, pregnancy, nutrition, and pediatric care. She has also earned a certification through the prestigious Institute for Functional Medicine (IFM). She has served the ACA Acupuncture Council in all positions over 10 years and is presently helping the ACA Pediatric Council coordinate their Diplomate program. She has been a clinician for more than 20 years and is the owner and lead clinician at Serenity Family Wellness, a managing partner at Fusion Care, LLC and is the Acupuncture Clinician though the Veteran Administration at Post St. Lucie, Florida.
Dr. Alicia Yochum
Back to the Basics - Search Pattern Identification - What Could Be Walking Through Your Door?
Saturday, April 29: 2-6p; Sunday, April 30: 8a-12p
In this case-based lecture, our speaker will pull from patient cases read for chiropractors across the nation. She will review a search pattern and wide range of pathology from sports injury, arthritis, infection, and neoplasm, all of which have come through practicing chiropractors’ doors. Proper utilization of imaging will be covered, reminding the practicing chiropractor that arthritis is not the only pathology that could come through their door! Topics of discussion include the ABCs of x-ray interpretation, arthritis, tumor, soft tissue, fracture, infection, MRI basics, and more.
8 CEs possible. Pain and Symptom Management. Performance and Ordering of Tests.
Sponsored by Foot Levelers.
Logan grad Dr. Alicia Yochum is a Diplomate of the American Chiropractic Board of Radiology who received her Bachelor of Science in Nursing before entering chiropractic college. She completed her diagnostic imaging residency at Logan and received her DACBR in 2015, becoming the first second-generation DACBR in the history of chiropractic. She has also completed her fellowship in musculoskeletal advanced imaging at Logan, with an emphasis on musculoskeletal diagnostic ultrasound. She has performed editorial review for the Journal of Chiropractic Medicine and serves as an Associate Editor for the Journal of the Academy of Chiropractic Orthopedics (JACO). She has published many articles in peer reviewed journals and lectured around the country, as well as in England and Germany. She currently practices at the Rocky Mountain Chiropractic Radiological Center in Arvada, Colorado.
Dr. Joe Baldino
Introduction to Functional Neurology
Saturday, April 29: 4-6p
Chiropractic Functional Neurology is an emerging new discipline doctors are using to treat various brain-based conditions. Founded by Dr. Ted Carrick and utilized in the early 2010s to successfully treat the nearly career-ending concussion of NHL star Sidney Crosby, functional neurology is a key topic in the profession today. In this seminar, our speaker will introduce the attendees to the discipline and provide a brief history. Topics of discussion will include a neuroanatomy review, including each level of the lesion, seven levels from receptor to Cortex (peripheral nerve, cord, brainstem levels, thalamus), the sensory system, receptor-based therapies, the sagittal brainstem view, neuroplasticity, basal ganglia pathways, the homunculus. An introduction to Broadman numbers as address labels, Broadman areas and functional relationships to daily living, imbalances and neurodegeneration, and concussive / movement disorder / vertigo case studies.
2 CEs possible. Performance and Ordering of Tests OR Pain and Symptom Management
Dr. Joe Baldino, DC, is a Functional Neurological Rehabilitation Specialist who uses modern neuroscience principles to govern brain-based patient care. A Fellow of the International Association of Functional Neurology & Rehabilitation, he has extensive training in neurology. His specialties include Functional Neurology, rehabilitative neurology, functional blood nutrition, and vestibular rehabilitation. His credentials include Bachelor of Science degrees in Molecular Biology, Biology, and Human Biology, 1600+ hours in post-graduate studies in clinical rehabilitative neurology, vestibular, concussion, and TBI rehabilitation. He combines his 15 years of clinical experience with hundreds of hours observing grand rounds under the guidance of Dr. Ted Carrick. Dr. Baldino has been able to combine his degrees, knowledge, and compassion to create a system of hope, health, and healing. The methodology he employs to help people is unparalleled in knowledge, passion, and excitement.
Dr. Mike Carberry
Stop The Bleeding: Chiropractic’s Role In Changing Healthcare to a Less Drug and Surgically Based System
Sunday, April 30: 8a-12p
The United States currently outspends the entire rest of the world’s population on healthcare, even though we only make up 4.2 percent of the global population. One of the largest expenses we have in healthcare is orthopedic pain. As our cost for healthcare grows dramatically, our life expectancy for the first time in modern history has dropped four years in a row. Chiropractic is one of the most effective and efficient health care options to help alleviate this dilemma, yet it continues to be branded by the public as an alternative treatment. In this seminar, our speaker will explore how chiropractors can lead the charge in redefining what healthcare in America should look like. Attendees will walk away with a blueprint to lead patients to a less invasive path with more effective outcomes.
4 CEs possible.
Sponsored by AMI Doctors.
Dr. Mike Carberry, DC, is an entrepreneur, author, and public speaker. After an accident occurred that changed the course of his life, Dr. Carberry decided to pursue chiropractic practice. A graduate of Life, he is a nationally sought-after speaker on topics ranging from business to health care, economics, and the opioid crisis. He can be found regularly hosting the AMI Today podcast and has delivered continuing education on medical necessity. In his recently published book, The “Death of American Healthcare,” he provides a fearless description of how we are part of a pill-based healthcare system that created the opioid crisis and that there is a cure to all this. As co-founder of Advanced Medical Integration, Dr. Carberry is forwarding a model of responsible pain management by helping businesses dominate local, regional, and national markets. As AMI’s visionary leader, his mission is to help end the Opioid Crisis in the U.S. through healthcare reform.
Dr. Rosemary Batanjski and Ms. Debbie Sharp
Nuts and Bolts and Billing… Oh My! Part 1: Create an Authentic Practice Operating System That Works For YOU!
Friday, April 28: 4-7p
Don’t beat your head against the wall trying to make heads or tails of your practice's revenue cycle! Gain confidence in applying the simple steps that our speakers have developed over the last 20 years to ensure you maximize revenue, stay ahead of industry changes, automate, and adapt your processes to keep your practice profitable, efficient, compliant. You will learn to implement strategies and solutions you can use Monday morning and relieve your team of extra work by simplifying processes, improving communication, and creating a practice operating system that works for any practice at any stage. Doctors, billers, and CAs: Join us for this engaging session that will boost your bottom line and allow you to nurture and grow your practice.
3 CEs possible.
Dr. Rosemary Batanjski is a MAC member and a member of the Board of Directors of WDC, a non-profit whose goal is to empower and mentor women chiropractors around the world. She was the founding president of WDC. She graduated from National in 2001 and opened her practice three months later. She has committed her life to wellness and providing patient-centered care to the City of Warren and surrounding areas. In 2018, she was proudly named Women Chiropractor of the Year. A sought-after motivational speaker and lecturer, she brings her passion to schools, state associations, and chiropractic organizations. Her topics include personal development and motivation, business, human resources, and leadership training.
For more than 13 years, Debbie Sharp has been employed by Dr. Rosemary Batanjski. She is a certified professional coder who serves as the clinic’s Insurance & Front Desk Manager. Debbie’s passion for the practice and chiropractic is undeniable. Known as "the cruise ship director," her skills, expertise, and leadership are evident in the office. Managing more than 20 employees, she was able to go back to school to complete her associates degree to achieve her own personal goals and set an example for her two daughters. Most recently, Debbie has been consulting with various Michigan chiropractic offices on billing, audit proofing their practices, implementing procedures, and maintaining compliance in the office. She continues to educate herself daily on chiropractic business and billing/coding.
Mr. Carl Alden
Nuts and Bolts and Billing… Oh My! Part 2: Understanding the Rules
Saturday, April 29: 8a-12p
To win any game, you need to understand the rules, and the insurance and billing game is no different! Join Carl Alden for this nuts-and-bolts seminar about the requirements of accepting, billing, and treating your insurance patients. This class can start you on the road to maximizing your patients’ clinical needs while minimizing your risks and headaches! Anybody who deals with insurers – DCs, billers, CAs – will benefit from this information-rich session.
4 CEs possible.
Carl Alden is the Michigan Association of Chiropractors’ resident specialist on insurance. Most of his days are spent on the phone assisting MAC members with a variety of insurance issues. Along with these duties, Carl is also the MAC Governmental Relations Director. He is a graduate of Michigan State University.
Ms. Kristi Hudson
Using Technology to Improve Patient Outcomes through Patient Engagement and Practice Efficiency
Saturday, April 29: 2-4p
Patient-centered care and patient engagement are the central components of a modern-day chiropractic office. While the concept of “patient engagement” may not be new, what is new is the significant role that technology is having on patient engagement. We are living in a connected and engaged society. The Internet allows us to get what we want on-demand at our fingertips. Patients and consumers have started placing these same expectations on healthcare. In this informative presentation, our speaker will show attendees how technology in chiropractic practice can reduce costs through improved workflow, reduced errors, and improved collections. She will also discuss how technology improves patient communication and outcomes. Don’t miss it!
Sponsored by ChiroHealthUSA.
Kristi Hudson is a Certified Professional Compliance Officer who serves as Vice President of Business Relations for ChiroHealthUSA. She is from central Mississippi, where she also began her journey into the chiropractic profession. In 2010, Kristi began working as the personal assistant to Dr. Ray Foxworth, president and founder of ChiroHealthUSA. She very quickly learned her passion for chiropractic. With her constant desire to learn more and to contribute, she developed what is now one of the largest webinar series within the profession. In 2016, Kristi took on the additional role of Administrator of the ChiroHealthUSA Foxworth Family Scholarship. The scholarship awards one chiropractic student $10,000 for tuition, $5,000 cash, and a $10,000 donation to their school. Kristi has presented for several chiropractic state associations, ChiroCode, ChiroHealthUSA, ChiroTouch Software, and more. She has also written many articles on the topics of billing, collections, staff training, and compliance.
Ms. Kristi Hudson
It's Not Okay - How to Protect Yourself from Patient Misconduct
Saturday, April 29: 4-6p
More than a third of healthcare professionals have been verbally or physically abused by patients. These individuals become “challenging” for several reasons. The speaker for this course will discuss the types of aggressive behavior exhibited by patients, potential causes for this challenging behavior, and how to manage these situations while keeping yourself, your team, and other patients safe. Topics of discussion include methods to diffuse an aggressive patient and actions steps to take when patients behave inappropriately.
Sponsored by ChiroHealthUSA.
Kristi Hudson is a Certified Professional Compliance Officer who serves as Vice President of Business Relations for ChiroHealthUSA. She is from central Mississippi, where she also began her journey into the chiropractic profession. In 2010, Kristi began working as the personal assistant to Dr. Ray Foxworth, president and founder of ChiroHealthUSA. She very quickly learned her passion for chiropractic. With her constant desire to learn more and to contribute, she developed what is now one of the largest webinar series within the profession. In 2016, Kristi took on the additional role of Administrator of the ChiroHealthUSA Foxworth Family Scholarship. The scholarship awards one chiropractic student $10,000 for tuition, $5,000 cash, and a $10,000 donation to their school. Kristi has presented for several chiropractic state associations, ChiroCode, ChiroHealthUSA, ChiroTouch Software, and more. She has also written many articles on the topics of billing, collections, staff training, and compliance.
Ms. April Cowan
Insurance Portals: How to Use Them to YOUR Advantage
Sunday, April 30: 8-10a
Insurance portals can provide everything you need to work with your payers, but are you using them to their fullest potential? Navigating the maze within these portals can be a challenging task, even for the most seasoned CA. The staff at a chiropractic clinic requires fast access to the information and resources necessary to provide the best possible patient care. Join our speaker for this in-depth look at how clinics can optimize the insurance portal experience and use them to YOUR advantage to stay on top of everything and make the process less painful!
April Cowan managed the chiropractic office of Dr. John Cowan for 36 years, until his retirement in 2021. She has experience in all aspects of running a chiropractic office, including staff and patient management, insurance billing, payroll, transcribing SOAP notes, marketing, implementing various insurance-based incentive programs, and more. She facilitated the implementation of a new EHR system and assisted in the transfer of all patients and data to the new system. She also transitioned the practice to an entirely paperless office. During Covid lockdowns she singlehandedly managed the office without staff and nearly doubled the patient load thru using digital platforms to communicate with patients. In the same year, she helped to facilitate the sale of the practice. After the new chiropractor took over, she stayed on to help create a smooth transition. She continues to manage the same practice under the new ownership. During the transition, she became proficient at helping doctors/practices with payor credentialing. In addition to managing the office, she works with MichiCare Service Organization to facilitate credentialing for other providers.
Ms. Stephanie Davidson and Mr. Bryan Genrich, Esq.
CA FAQs: Answering Your Most Frequently Asked Billing and Legal Questions
Sunday, April 30: 10a-12p
The MAC’s Stephanie Davidson and attorney Bryan Genrich will be on hand to provide answers to the most frequently asked CA questions, from billing to contracts and more. Stephanie will help answer questions from CAs in the field, and Bryan will touch on the legal aspects of running a chiropractic practice. Come ready with your questions for this freewheeling, informative discussion!
Stephanie Davidson is the MAC’s Insurance Relations Manager and coding specialist. She regularly speaks at MAC events regarding insurance issues. She is the author of the MAC’s CA Chat and the administrator of the MAC’s CA Advancement Program (CAAP). She is a graduate of Central Michigan University with a B.S. in Exercise Science.
Bryan Genrich currently serves as the MAC’s primary attorney. A cum laude graduate of Michigan State University College of Law, he received three Jurisprudence Awards for highest academic achievement in Pre-Trial I, Pre-Trial II, and Trial I. He also won the Jerome F. Prince National Evidence Moot Court Competition in 2012. While attending school, he also worked for a U.S. District Judge in the Eastern District of Michigan, a Michigan Circuit Court Judge, the Michigan Supreme Court - Michigan Judicial Institute, and the Washtenaw County Public Defender's Office. Bryan manages his own law firm, is the general counsel for a multi-state chiropractic group, and is a legal consultant to the MAC. Prior to law school, Bryan attended Michigan State University and obtained a degree in Business Management. Following his undergrad studies, he worked as a commercial real estate agent specializing in the sale and lease of office, medical, and flex space in the metro-Detroit area. Bryan is active in several local bar associations and is on the Board of Directors for Detroit Catholic Central.
Convention
Events
416 W. Ionia, Lansing, MI 48933
517.367.2225 (P)
517.367.2228 (F)
info@chiromi.com
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